Get in touch.

Investing, partnering, or learning more about THE PULSE? We’d like to hear from you.

Send us a message

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Concerns, grievances & whistleblower protection

If you have a concern about ethical conduct, safety, environmental issues, or the impact of our operations on a community, we want to hear from you. This applies to employees, suppliers, community members, and any other stakeholder.

  • You may report anonymously. All reports are treated confidentially.
  • We strictly prohibit retaliation against anyone who raises a concern in good faith. (Whistleblower protection.)

How to reach us — confidentially

  • Email: [email protected] — a dedicated, separately-monitored channel (different from general enquiries).
  • The form above — select “Concern or grievance” from the interest list; the submission routes through the same confidential channel.
  • By post — anonymous letters welcome: a sealed letter marked “Confidential — Concern” to either of:THE PULSE Holding GmbH
    Danziger Straße 64
    10435 Berlin, Germany
    TP OPCO LIMITED
    20 Zuba Road, Kubwa
    Abuja FCT, Nigeria
  • By phone: +234 812 222 9102 / +49 (0) 30 2218 0913.

How it works

  1. Acknowledgement — we acknowledge every report within 5 days (where you have given us a way to reach you).
  2. Response & resolution — we respond within 30 days, with tracked resolution.
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